Guarantee
2 years. We provide 2 years guarantee time for all of our machine, it’s the longest time in China.
After-sales Service
1. We will send technicians to buyer's factory for installation and training for 5-10days;
2. Our technicians will help you to install machine and works machine;
3. After the machine works well, our technicians will teach your workers how to produce shoes, and how to solve some emergency conditions.
4. After your workers can produce shoes very skilled, then our technicians back.
5. Also you can send your technicians to our factory for training.
6. Any questions can contact us, we will reply you within 24 hours.
FAQ
1. Are you manufacturer?
Yes, we are manufacturer for shoe making machine and shoe mold. Welcome to visit our factory!
Address: Huarui Industrial Park, Hengjiang Village, Chashan Town, Dongguan City, Guangdong P.R.C
2. What do you think of the quality of your machine?
The boss start machine business many years, so he know the quality for machine is very important. From Kingstone Machinery Beginning, we stressed the high quality of machine to win a good reputation.
We are confident with our machine.
3. What's the price of your machine?
The price of our machine is not lowest, but competitive. We stress the machine quality, so the spare parts of our machine is made from international brand. With it, we keep high quality and competitive price.
4. Can you provide the machine detailed information and video?
Yes, we can provide the detailed information of machine and video to you if you want it.
5. Can we see the machine working while I come your factory?
Yes.
6. What do you think the different between your machine with other machines?
That's a good question.
First, the spare parts is different. Ours is made from international brand, others is made from domestic factory. The function has a big different. That is why other machines can provide lower price.
Second, the conformation of the machine. According to the height of people, we adjust the height of the machine, now it's convenient to put the mold and take the shoes from the mold for everyone.
Third, the performance of the machine. Previous machine will waste some materials in the working process. Now we make changes and reduce this kind of waste. It will help our customers to reduce the cost.
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7. How about the delivery time?
The delivery time is about 30-45 days. Because we need arrange production line, and after finished, we need test the machine some days. If you are urgently, we can try our best to arrange the production.
8. Will your company will send the technical workers to my factory?
Yes, we will send our technical workers to your factory and install the machine and teach your workers how to operate the machine. But your factory need arrange the living and food.
